Customer Service

Shipping Information

Garnish understands the importance of knowing when your purchase will arrive at your door. As a result, we ship via USPS Priority Mail. Most orders are processed and shipped within 1-2 business days.

We ship Monday-Friday excluding holidays. USPS Priority Mail should be received within 2-3 business days, from the time of shipping

Garnish guarantees packages are placed safely in the shipping transit service. However, from there we do not take responsibility for the delivery of the shipment to you. In the unlikely event there is a problem with a missing shipment, please contact us at orders@thinkgarnish.com and we will do our best to assist you in tracking the shipment.

Shipping charges are based on the total cost of your order.  Garnish shipping rates apply to the 50 States and the provinces of Canada. If you require a shipment to  the Northwest Territories, please contact us at orders@thinkgarnish.com for information on additional shipping charges.

Since everyone deserves a little Garnish, we do ship to international destinations. Contact orders@thinkgarnish.com for a shipping quote. Payment for these orders is handled through PayPal.

A note to our Canadian and international customers. Shipments are via USPS International Priority. Shipping times average 6-10 business days.

Shipping rates are subject to change without notice.

Customs and Duties

Your order may be subject to duties and taxes charged by the destination country. Garnish is not responsible for the collection or payment of destination duties or taxes and is the responsibility of the receiver.

The Environment

Please Garnish responsibly. Keep in mind that all our products can and should be recycled. Take the time to ensure when you are finished with a Garnish product that it ends up in your recycling bin. It is just as easy to respect our environment as it is to add a little Garnish!

Garnish does it's bit to help keep our planet green. In our office we recycle all paper, use CFL light bulbs, power down our computers, and be sure to shut off our lights at the end of our day.

Every Little Bit Counts!

Return Policy

Nothing pleases us more than a satisfied customer and Garnish strives for excellence in every facet of our business. If for any reason you are not satisfied with a purchase you have received please return to us within 14 days for a full refund, less shipping.

1. Please email Garnish (orders@thinkgarnish.com) for a return authorization number (RA#)
2. A return form will be emailed to you. Please fill out the entire return form and include it in the shipment
3. Please include a copy of the original receipt or packaging slip
4. Properly package the product in a protective cardboard box for return shipment
5. Return product with shipping pre-paid to:

Garnish, Inc.
482 Southbridge Street
Suite 314
Auburn, MA 01501

Please note:
To ensure we receive your return, it's always best to use a shipping company that includes insurance and provides a tracking number for the package. Garnish reserves the right to refuse delivery of packages that do not have prior approval.

Once your return is received and processed, you will be refunded via the original method of payment for the full purchase price of your merchandise, less the shipping costs.

If you have any questions or require additional information please email us at info@thinkgarnish.com